FREQUENTLY ASKED QUESTIONS

A rider’s guide to Pursang

Everything you need to know. From placing an order, customizations and refunds to maintenance support, insurance policy and warranty info, we’ve answered it all.
Giving you pace of mind and full freedom to ride.
Where are PURSANG produced?

PURSANG are designed and manufactured near Barcelona.
All our components are European and of high quality.

Where can I charge my PURSANG?

You can charge your PURSANG in any 220V outlet in a conventional socket.
The full charging time is 6 hours.
You can partially charge the bike. Three hours will give you a charge of about 70%.

Are the batteries removable?

No, they are not. We have opted for a fixed battery system to increase durability
and reliability.

How long do the batteries last?

The PURSANG E-Track has BOSCH batteries, which have an estimated life of 3,000 What kind of maintenance does an electric motorcycle need?recharges. That is a 10-year minimum life. From then on, the efficiency will be
80%.

What kind of maintenance does an electric motorcycle need?
An electric motorcycle like the PURSANG E-Track requires much less maintenance
than a conventional electric combustion motorcycle.

On an electric motorcycle, everything is simpler. There is no carburetor, no
connecting rods, no clutch, no spark plugs, no oil pumps…

In the event of any repairs, can I go to a conventional mechanic?

Yes, of course, you can. Since it is a Low Voltage motorcycle, any motorcycle shop
is qualified for its maintenance.

You just have to worry about the preventive maintenance of your wheels, brakes
and enjoy the elegant driving of your bike.

What license do I need to drive a PURSANG?
You can drive a PURSANG E-Track with an A1 license or a B car license if you have
more than 3 years of driving experience.Can I insure my PURSANG motorcycle?
Can two passengers ride?
Yes, the PURSANG E-Track is approved for two passengers and has rear footrests.
Can I insure my PURSANG motorcycle?
Of course, you can. You can do it with your usual insurance company. As it is an 11
kW motorcycle, the price will be low.What guarantees do I have with my PURSANG?
What guarantees do I have with my PURSANG?
Our BOSCH engine, batteries, and the rest of the components have a 2-year How is the purchase process done?guarantee.
How is the purchase process done?
You buy the bike directly from us. Upon booking, you must make a deposit of 3,000 €. Just before sending you the bike, we will ask you to deposit the rest of the amount.
Is the 3.000 € reservation fee refundable?
No. We only return the money in case that, for some reason, we can not deliver the bike to you.
Does the sale price include taxes, transport, and registration?
No, it does not include taxes and transport.
The bike will be delivered to your home, so the taxes will have to be paid in your country. If you are interested, we will inform you. It is very simple.
The price of the transport will depend on the point of delivery.
Where is the delivery of the motorcycle?
We will deliver your PURSANG at the address you specify. We will arrange with you the day and time just before delivery.
What is the delivery time of my PURSANG?
It will depend on our production schedule. We will inform you about this time before you make your reservation.
In which countries is the PURSANG currently available?
Currently, and due to our high demand, we only sell in European countries and
some other regions.
These are the countries where you can currently buy our motorcycle:
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria,
Chechenia, Croatia, Cyprus, Czech Republic, Denmark, Estonia / Eastland, Finland,
France, Georgia, Germany, Greece, Guemsey, Hungary, Iceland, Ireland, Italy,
Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Monaco,
Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation,
San Marino, Serbia. Slovenia, Spain, Switzerland, Turkey, Ukraine, UK, and Vatican
City State of course.